Etiquette isn’t just something you need on formal occasions. It’s a blueprint for how to behave every day, in every situation, to make interactions between people smooth and pleasant, with no ruffled feathers, misunderstandings or hurt feelings.

· Perfect for gift-giving: A resource for new graduates or professionals of any age.

· Includes 30 fun and useful cartoon illustrations!

Etiquette doesn’t exist to add a layer of extra rules to life —it’s there to guide us to treat each other with kindness and consideration in our personal and professional lives.

Do you know how to:

ˇShine at a networking event?

ˇWrite a Thank you Note?

ˇRSVP to an invitation?

ˇBehave at a sporting event?

ˇUse social media with clarity?

ˇSay no to a request for a favor?

ˇSay the perfect thing at a funeral?

The secret to self-confidence is to know and understand the rules of social engagement before you’re in the middle of an uncomfortable situation, and with Everyday Etiquette you’ll gain that confidence.

Patricia Rossi is “NBC Daytime’s” national manners correspondent. She is also an etiquette coach, consultant, and public speaker with over twenty years of experience in her field. Her nationally syndicated “Manners Minute” television segments air weekly on NBC, CBS, Fox, and ABC affiliates. She has been featured in USA Today and Guideposts, and is Twitter's #1 etiquette professional.

“Excellent book. While good manners are always important, Patricia puts the focus on where it belongs; kindness and consideration. Not only does she provide us with a road map to shine in both the usual and unusual situations, she shows us kindness and consideration as she does it. I felt like I was being counseled by a long-time friend who truly cares.” —Bob Burg, coauthor of The Go-Giver, and It’s Not About You

“Patricia Rossi shows us the simple truth that good manners, communication and kindness are the keys to success in all areas of life.” —Susan Heim, co-author of Chicken Soup for the Soul – Twins and More

“Everyday Etiquette delivers! Patricia’s generous inclusion of real examples, templates and graphics makes it easy to ramp up your etiquette in a way that will strengthen your business and enrich your life. What a wonderful confidence-boosting tool. The detailed responses in the Tough Etiquette Questions Answered section are worth the price of the book alone!” —Dr. Mollie Marti, Founder, Best Life Design