Shows leaders in the middle just how powerful they are without pretending that leading employees and reporting to bosses don't require different skills. It fills the gap between the books those leaders read and the information they actually need and answers the big questions that constantly confound leaders and their companies:
• Why do leaders who care about their teams still struggle to gain their boss's approval?
• Why do those same leaders who feel they serve their teams have so much difficulty getting teams to step it up and go beyond the basic requirements of their jobs?
• Why do leaders have issues getting other divisions in the organization to do more, so that their teams don't have to do more than their share?

The answer: Leaders in the middle too often serve down to their people and defend up to their bosses, instead of serving up to their bosses and coaching down to their employees.
This is why so many companies struggle to innovate and get stuck--leaving everyone frustrated and looking for answers. Serve Up, Coach Down changes all that. Great leaders don't feed their people fish; they coach them on how to fish for themselves and then beat the competition by catching more fish. Those people in return serve their leaders and the people those leaders report to by delivering maximum performance for the organization. Achieving that performance, however, requires leaders in the middle to focus, have confidence, and commit to changing their mindsets.

Nathan Jamail doesn't just write about leadership, he has lived it, in a 25-year career spent in sales management and coaching top-performing teams. After fifteen years in corporate America he created and built a mortgage company, a group of dry cleaners, and a series of children's art studios before starting his speaking and consulting firm, Jamail Development Group, which helps leaders and organizations in all industries and has been recognized by Leadership Excellence as a top development company in the nation. Jamail has led seminars and workshops at more than 60 companies including Cisco, FedEx, State Farm, T-Rowe Price, The Hartford, Comcast, Microsoft, the US Army Reserve, Georgia Pacific, Capital One Finance, and US Healthworks. He is the author of four bestselling business books, and his articles on leadership and selling skills have appeared in the Commercial Appeal, the Drake Business Review, Small Business Opportunities, Canadian Manager Magazine, and Home Business Magazine.