This book will help you develop your emotional intelligence so you can become a highly skilled negotiator in all areas of your life - whether you're negotiating with customers, colleagues, family or friends. It will equip you with the tools and techniques to put negotiation theory into practice.

Learn how to develop a winning mind-set, prepare successfully for any negotiation, recognise and respond to different negotiation situations, deal effectively with gameplay, manage the negotiation conversation and understand how to draw the negotiations to a successful close. The Negotiation Book is an inspiring and engaging handbook packed with Nicole Soames' expert advice, practical tools and exercises to help you master the art of negotiation.

Nicole Soames is a highly qualified coach and EQ practitioner. Founder & CEO of Diadem, commercial skills training and coaching company. With over 75 clients in 12 different countries, helping more than 2500 people become commercial athletes in selling & influencing, account management, marketing, presenting, strategy, coaching and leadership and management.