商業管理
更新日期:
1999-07-07
Results: How to Assess Performance, Learning and Perceptions in Organizations
Richard A. Swanson, Elwood F. Holton, Elwood F. Holton III
Berrett
1 May 1999
220p
書籍編號:
02-124
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● 內文簡介

WHY neasure results in HRD?

If HRD is to be a core core organizational process, it must act like one and hold itself accountable. Assessing results, particularly bottom-line performance results, is key to gaining support from top management.

And those who measure results ultimately find it a source of program improvement and innovation as well as pride and satisfaction.

Results is both theoretically sound and firmly rooted in practice. The practical five-step assessment process the authors present gives readers a simple and direct journey from analysis inputs to decision outputs. This book provides the tools required for effe ctive and efficient assessment of the outcomes resulting from development efforts in organizations.

 

● 作者簡介

RICHARD A. SWANSON is an internationally recognized authority on organizational change, human resource development, the analysis and evaluation of work behavior, and financial analysis. He has consulted with Arthur Andersen Consulting, AT&T, 3M, CIGNA, Citicorp, General Motors, Honeywell, and many others. He is the author or editor of six previous books, including the award-winning Analysis for Improving performance. Swanson is professor and director of the Human Resource Development Research Center at the University of Minnesota and senior partner of Swanson &Associates, Incorporated.

ELWOOD F, HOLTON, III, regularly consults with and provides to businesses, government agencies, nonprofit organizations, and universities. He has consulted with J.R. Morgan, Honeywell, Energy, and many others. He is the author or editor of seven previous books. Holton is an associate professor at Louisiana state University and is president of the Academy of Human Resource Development, a global association of HRD researchers and reflective practitoners.

 

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